Refund & Return Policy - Eazy Loan

Refund & Return Policy

At Dibyansh Associates, we strive to provide our customers with the best possible service and support throughout their loan application process. In line with our commitment to customer satisfaction, we have developed the following Return & Refund Policy:

  1. Loan Application Fees:
    • Application fees paid by the customer are non-refundable. These fees cover administrative costs associated with processing loan applications and are required regardless of the loan approval outcome.
  2. Loan Approval and Disbursement:
    • Once a loan is approved and funds are disbursed to the customer, the transaction is considered final, and no returns or refunds are applicable.
  3. Change or Cancellation of Loan Application:
    • Customers have the option to modify or cancel their loan application before it is approved and funds are disbursed. However, any fees paid up to that point are non-refundable.
  4. Refund Eligibility:
    • In rare cases where a customer has been charged incorrectly or experiences an error in payment processing, they may be eligible for a refund. To request a refund, customers must contact our customer support team within 7 days of the transaction date.
  5. Refund Process:
    • To initiate a refund request, customers must provide relevant transaction details and any supporting documentation requested by our customer support team.
    • Refunds, if approved, will be processed using the original payment method within 7 business days from the date of approval.
  6. Dispute Resolution:
    • If a customer disagrees with a decision regarding their refund request, they may escalate the matter to our dispute resolution team. All disputes will be handled promptly and fairly.
  7. Policy Updates:
    • Dibyansh Associates reserves the right to update or modify this Return & Refund Policy at any time without prior notice. Customers are encouraged to review this policy periodically for any changes.

By using our services and submitting a loan application through Dibyansh Associates, you agree to adhere to the terms outlined in this Return & Refund Policy.

For any inquiries or assistance regarding our Return & Refund Policy, please contact our customer support team at Email: dibyanshassociates@gmail.com OR Phone : +91-9777243300

Thank you for choosing [Loan Website Name]. We appreciate the opportunity to assist you with your financial needs.

Sincerely,

Dibyansh, CEO of Dibyansh Associates.